Cancellation
Policy:
IT IS THE CLIENT’S RESPONSIBILTY TO
INFORM Big Apple Limo of any changes, delays
or cancellations of their reservation. All
changes in reservations must be called into
the office. All cancellations require a cancellation
number. Cancellations of Hourly Limousine
or Town Car reservations must be called into
the office 72 hrs prior to pick up, excluding
Proms and Weddings. Deposit of hourly Limousine
or town car are not refundable.
Waiting Time Policy:
Pick Up: Non-airport pick-ups, we allow 15 minutes
free before charging waiting time. Airport pick-up
Domestic flights arrivals, we allow 30 minutes free
before charging waiting time. Airport pick-up International
flights, Cruise ship arrivals we allow 60 minutes
free before charging waiting time. Waiting time rates
begin after previous stated wait time policy when
the flight lands and ends when the client enters the
vehicle ordered.
Disclosure:
Big Apple Limois not associated with any airline.
We are an independent Town Car/Limousine company
that is for hire. As a courtesy to you as
our clients, we try to track flights. However,
it is the client’s responsibility to
inform Big Apple Limo of any changes in reservation,
delays, and diverted flights |
